MISSION

The Deputy Logistics Manager manages the daily logistics operations, ensuring the current modus operandi is aligned with the business objectives in terms of efficiency, material flow optimization, and cost-effectiveness.
The ideal candidate will work closely internally with the import- & export coordinator (s) & customs specialist and our operations- & sales department incl. trade desk and externally with secure logistics service providers. The role requires attention to detail, problem-solving skills under time constraints and excellent communication abilities. 

MAIN ACTIVITIES AND RESPONSIBILITIES

• Plans, coordinates & oversees daily logistics activities, including domestic & international forwarding activities, warehousing, and domestic distribution by air- & seafreight, incl. overland transportation
• Monitors, analyses & optimizes logistics processes to ensure lead times adherence, efficiency and cost optimization.
• In conjunction with the logistics manager, manages relationships with domestic and international suppliers, logistics partners, airlines, warehouse operators, etc.
• Coordinates the Ticino logistics team, balances workloads, assigs tasks and monitors performance in conjunction with the logistics manager
• Handles & resolves irregularities with the various involved parties
• Prepares, analyses and evaluates logistics reports to track performance and identify & recommend areas for improvement based on existing KPI’s
• Ensure compliance with health, safety, and regulatory standards.
• Coordinate & assist with international cross-trade shipments of the group

EDUCATION AND EXPERIENCE

• A degree as a forwarding merchant, logistics and/or supply chain management is preferred.
• Extensive knowledge of domestic and international transportation processes by air- & seafreight incl. overland transportation
• Proven experience in an international forwarding, logistics, supply chain management environment with a minimum of 5 years of solid experience gained ideally in a reputable 3PL and/or with an international secure logistics company
• Strong organizational and multitasking skills along with agile attitude and ability to meet tight deadlines
• Proficiency in logistics software and Microsoft Office Suite (Excel, Word, etc.) incl. Oracle

QUALIFICATIONS AND SKILLS

• Sense of responsibility and initiative;
• Ability to work independently;
• Resistance to stress, time pressure and ability to cope with peak periods;
• Excellent interpersonal skills and customer focus;
• Agile and flexible mindset, responsive to requests;
• Attention to detail;
  
• Ability to interact with colleagues from different cultures; respect for diversity;
• Computer skills; good knowledge of Windows is expected;
• Fluent English and Italian. Other languages are an advantage
• Swiss or EU citizen or holder of a valid Swiss work permit